Tech companies say they want to serve their customers, but sometimes they’re curiously resistant to fixing problems with their products. And their solutions can be divisive. Last week, Instagram CEO Adam Mosseri announced that the company would soon start testing a feature to hide likes on its platform. The limitation is meant to both decrease social pressures and to curb bullying, and maybe at the very least it will make us all a little less narcissistic on the internet. So far, Instagram users have regarded the move as controversial.
Elsewhere in Silicon Valley, Apple has been putting the same type of keyboard on its MacBooks for the past four years. There’s a problem, though: It’s awful. The so-called “butterfly switch” keys often got stuck or just stopped working entirely. But at last there is a solution! All you have to do is buy a brand-new $2,400 MacBook Pro.
This week on the Gadget Lab, we talk about these recent changes in consumer tech and what they mean for the people who use the products.
Show Notes:
Read Adrienne So’s story about how Instagram is testing hiding likes here, and watch Arielle’s full conversation with Instagram CEO Adam Mosseri here. Read Julian Chokkattu’s story about the new Macbook here. Read Sara Harrison’s story about why you probably need more sleep here.
Recommendations:
Lauren recommends the book How to Do Nothing by Jenny Odell. Mike recommends the One Eleven SWII solar watch made of planet-friendly materials. Arielle recommends The Atlantic‘s December cover story, called “How America Ends.”
Lauren Goode can be found on Twitter @LaurenGoode. Arielle Pardes is @pardesoteric. Michael Calore is @snackfight. Bling the main hotline at @GadgetLab. Our theme music is by Solar Keys.
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